## Page: Shipping Policy
**Where we ship**
We currently ship to addresses in the United States only.
**How we ship**
Orders ship via UPS. Shipping cost is calculated at checkout from the package weight, size, and your address. You'll get a tracking number by email when your order ships.
**When your order ships**
In-stock parts ship within 3 business days of your order. Some parts are made to order; when that's the case, the expected lead time is shown on the product page before you buy. Custom adapters follow the timeline in our Custom Orders policy.
**Damaged or missing items**
Check your package when it arrives. If anything is damaged or missing, email us at sales@adapterexperts.com within 7 days of delivery with your order number and photos of the part and the box. We'll work with you and the carrier to make it right.
**Address problems**
Please double-check your shipping address at checkout. If a package is returned to us because of an incorrect address, we'll reship it once you cover the new shipping cost.
